Privacy Policy for Regal Pet Fashion

Effective Date: January 17, 2025

At Regal Pet Fashion, your privacy and the security of your personal information are extremely important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website, purchasing products, or interacting with us in any other way. Please take a moment to read this policy and understand how we handle your data.

1. Information We Collect

We collect both personal information and non-personal information to provide you with the best possible shopping experience. The types of information we collect include:

  • Personal Information:

    • Name

    • Email Address

    • Shipping Address

    • Billing Address

    • Phone Number

    • Payment Information (such as credit card details)

  • Non-Personal Information:

    • IP Address

    • Browser Type

    • Operating System

    • Device Information

    • Browsing and Usage Data (e.g., pages visited, products viewed, time spent on the site)

We collect personal information only when you voluntarily provide it to us, such as when you make a purchase, sign up for an account, or contact customer service. Non-personal information is collected automatically through cookies and other tracking technologies.

2. How We Use Your Information

The information we collect from you is used to:

  • Process and Fulfill Orders: To complete your purchases, ship your orders, and provide customer support.

  • Improve Your Shopping Experience: To personalize your interactions with our website and recommend products that may be of interest to you.

  • Communicate with You: To send you order updates, promotional emails (if you have opted in), and other relevant communications regarding your purchases or account.

  • Marketing and Promotions: To send you special offers, discounts, and news about Regal Pet Fashion, provided you have opted into marketing communications.

  • Maintain Security: To protect against fraud, ensure the security of our website, and comply with applicable laws and regulations.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information, including:

  • Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive data such as credit card information during transmission.

  • Access Controls: We limit access to your personal information to authorized personnel only, who need the information to perform their job duties.

  • Payment Security: All credit card transactions are processed by secure payment gateways. We do not store sensitive payment data like credit card numbers.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee complete security of your data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We work with third-party service providers (e.g., payment processors, shipping carriers) to complete transactions and provide services. These third parties only have access to the information necessary to perform their functions and are required to keep your data confidential.

  • Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or legal process, or to protect the rights, property, and safety of Regal Pet Fashion, our customers, or others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files that are stored on your device and allow us to remember your preferences, track your browsing behavior, and personalize your experience.

You can choose to disable cookies through your browser settings. However, please note that this may impact your ability to use certain features of our website.

6. Your Choices and Rights

  • Opting Out of Marketing Communications: You can opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly at info@regalpetfashion.com.

  • Accessing Your Information: You can request a copy of the personal information we hold about you by contacting us at info@regalpetfashion.com.

  • Updating Your Information: If you need to update or correct any personal information we have on file, you can do so by logging into your account or by contacting us.

  • Data Deletion: If you would like to delete your account or personal information, please contact us, and we will take the necessary steps to remove your data from our records.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience or reference. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the Effective Date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please feel free to contact us:

  • Email: info@regalpetfashion.com

  • Phone: (607) 204-0966

  • Address: 5980 State 79 Rte, Chenango Forks, New York, United States