Payment Policy for Regal Pet Fashion

Effective Date: January 17, 2025

At Regal Pet Fashion, we strive to make your shopping experience as seamless and secure as possible. Below is an overview of our Payment Policy, which outlines the payment methods we accept, payment security, and other important details regarding transactions.

1. Accepted Payment Methods

We accept a variety of payment methods to ensure convenience for our customers. The following payment methods are available on our website:

  • Credit and Debit Cards: We accept the following major credit and debit cards:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: You can choose to pay via your PayPal account during checkout for a secure and efficient transaction.
  • Other Payment Options: We may also offer additional payment options like Apple Pay or Google Pay, depending on the available options during checkout.

2. Payment Processing

  • Order Authorization: When you place an order with us, we will process and authorize your payment before proceeding with your order. This ensures that the payment method you’ve selected is valid and that the transaction can be completed successfully.
  • Secure Transactions: All transactions are securely processed using the latest encryption technology to protect your payment information. We take your security seriously and use SSL encryption to safeguard your personal and financial data.

3. Billing Information

  • Accurate Details: It is essential that you provide accurate billing information during checkout. This includes your full name, address, and payment details. Incorrect or incomplete information may result in a delay in processing your order.
  • Billing Address: The billing address you provide must match the one on file with your payment provider. If there are discrepancies, your order may be delayed or canceled.

4. Sales Tax

  • Tax Information: Sales tax is applied based on your shipping address and in accordance with state and local tax laws. The amount of sales tax will be calculated and displayed during checkout before you finalize your purchase.

5. Payment Authorization and Charges

  • Authorization Holds: When you make a purchase, your payment method may be pre-authorized for the order amount before the transaction is completed. This is a standard process that ensures the availability of funds.
  • Charge on Confirmation: Your payment will only be charged once your order is confirmed and ready for shipment. If there are any issues or delays with your order, you will be notified promptly.

6. Payment Declines and Issues

  • Insufficient Funds: If your payment is declined due to insufficient funds or any other reason, you will be notified during checkout. Please ensure that the payment method you select has enough funds to cover your order. You may choose an alternative payment method to complete the purchase.
  • Payment Problems: If you encounter any issues during payment or have concerns regarding a charge, please reach out to our customer service team at info@regalpetfashion.com for assistance.

7. Currency and Pricing

  • Currency: All prices on our website are listed in U.S. dollars (USD). If you’re shopping from outside the United States, please note that your credit card provider or payment processor may charge additional foreign transaction fees or currency conversion fees.
  • Price Adjustments: Prices for products may be subject to change. Once you place your order and it is confirmed, the price is locked in and will not change unless there is a technical issue.

8. Promotional Discounts and Offers

  • Coupon Codes: If you have a valid coupon or discount code, please apply it at checkout. Ensure the code is entered before completing the transaction, as we cannot apply discounts retroactively.
  • Promotions and Sales: We occasionally offer special promotions or sales. These promotions may include time-sensitive discounts, product-specific offers, or free shipping options. Please check the terms and conditions for each offer for specific details.

9. Payment Fraud Prevention

We take fraud prevention seriously and utilize various security measures to detect and prevent fraudulent transactions. In cases where we suspect fraud, we may request additional information or cancel the order. If this happens, you will be notified, and our team will work with you to resolve the situation.

10. Customer Support

If you have any questions or concerns about payments, billing, or your order, our customer service team is here to assist you. Please don’t hesitate to contact us via the following methods:

  • Email: info@regalpetfashion.com
  • Phone: (607) 204-0966
  • Address: 5980 State 79 Rte, Chenango Forks, New York, United States